![]() ![]() Incorrect registry modification can cause serious problems, so please proceed with extra caution. :::image type="icon" source="media/office-2010-product-key-change-error/alert-icon.png"::: The following describes how to modify the registry. This issue can be resolved by removing the Office 2010 registry values. This may be caused when the product keys of Office 2010 programs do not match. :::image type="content" source="media/office-2010-product-key-change-error/product-key-change.png" alt-text="Screenshot to prompt the user to change the product key." border="false"::: Cause The screen then disappears, and shows no response when product key change is clicked. The previously installed version of Office 2010 prompts the user to change the product key. Office 2010 product key change error step by step
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